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User Support Turnkey Solution

Professional and overall process service 
Our global project-dedicated team provide cross-regional, overall-process companion services, from initial localized standard assessment, regulatory adaptation, and multinational project implementation to local acceptance and ongoing maintenance, helping our global users to achieve nuclear medicine pharmacies project implementation from 0 to 1.
With years of professional international project implementation experience, we efficiently integrate and coordinate local resources including local architectural design institutes, construction contractors, environmental and safety assessment institutions, and GMP design and execution companies. We coordinate the configuration of radiation protection equipment, quality control equipment, environmental testing equipment, HVAC and waste treatment equipment, air conditioning, and radioactive handling equipment that comply with local standards, ensuring rapid project establishment and efficient operation.

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Service within Warranty
Warranty Period: 1 year
After Sales Service

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    Full Guarantee

    LBT provides accurate after-sales maintenance service solutions including preventive maintenance, repair service, equipment insurance, etc. Relying on professional after- sales technical services and sufficient spare parts resources, we can achieve the goal of reducing maintenance costs, failure rates, increasing the uptime rate, and improving economic benefits.

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    Full Warranty

    7*24 hours telephone consultation and technical guidance services

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    Preventive Maintenance Services

    Once every 3 months, after-sales service engineers arrive at the user's site to conduct inspection and maintenance of the cyclotron and auxiliary equipment

  • After Sales Service (5)

    Repair Service

    During full warranty period, the user enjoys unlimited number of calls for repair service. Problems are to be solved in a fast and accurate manner

  • After Sales Service (3)

    Spare Parts

    LBT has established spare part warehouses to provide all the spare parts required in maintenance, ensuring efficient spare part replacement and smooth operation of the cyclotron

  • After Sales Service (2)

    Training

    Trainings are customized to ensure maintenance personnel and users of the equipment to master the various operations of the equipment, perform daily maintenance, find and eliminate general faults, and to report repairs in a timely and accurate manner.

Out-of-Warranty Service

Option: Type III Maintenance
Comprehensive maintenance, Technical assurance, Pay-per-service

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    Comprehensive Maintenance

    Provides a precise, all-encompassing after-sales repair service solution.

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    Technical Guarantee

    Services including on-line and off-line problem consultation, fault location, remote troubleshooting, on-site maintenance, etc. will be provided free of charge

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    Secondary Warranty

    After receiving repair request, the after-sales service engineer will diagnose and locate the fault online based on the user's description. Based on the preliminary fault judgment, if it cannot be solved by online guidance, preliminary repair quotation will be issued. After confirmation by the user, LBT will dispatch an after-sales service engineer to the user's site for inspection and repair. The actual cost will be determined based on the final troubleshooting results.

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market distribution

Some of the more striking offerings at the fair were ultra-cheap versions of global hits

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  • 30 +
    Installed Cyclotrons
  • 30 +
    Service Engineers
  • 95 %
    Uptime Guarantee

FAQ

Frequently Ask Questions
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